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Nintendo still working on the unified account problem between Wii U and 3DS

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Nintendo has hinted at a unified account-wide experience for Nintendo consoles in the future, something that many Wii U and 3DS gamers alike would love to see. Scott Moffitt, the Executive Vice President of Sales and Marketing at Nintendo of America recently spoke about this with GamesIndustry, stating that the company still hasn’t solved the problem, despite competitors using systems that tie accounts to customer purchases, not consoles.

Q: As someone who’s made a pretty significant investment in digital purchases for 3DS, I feel there may be some games that work better on 2DS than on 3DS — Virtual Console, for instance. But the 3DS games that have 3D functionality, I’d rather keep them on the 3DS. It’s not really possible to do that…

Scott Moffitt: It’s not tied to an account. Yeah. We haven’t solved that yet.

Q: Are you working on solving it? It sounds like, to date, Nintendo has been pretty content to keep things as they are.

Scott Moffitt: If you look at the account system, the network ID system that exists now on Wii U, that’s an effort for us to move beyond a device-centric approach to an account-centric approach. But we haven’t done it on the handheld side of the business at this point. We hear that feedback. We hear that criticism, or whatever you want to call it, from time to time. We’re not blind to it. But it’s not something we’ve solved.

It’s interesting to see that Nintendo acknowledges the problem, but doesn’t seem to be any closer to fixing it. As it stands, if your Wii U breaks or your 3DS is stolen, you need to contact Nintendo about all the digital games you’ve purchased. In most cases, supplying a police report for a stolen 3DS is enough for Nintendo to give your digital purchases back, but it’s much, much easier to simply type in a username and have all of your purchases before you.

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  • https://twitter.com/Zorpix_Fang Zorpix

    As long as I know they’re working on it, I can rest easy for a while.

    • Elitepwnsface

      I am glad you can rest easy. I feel like pip from south park right now. I don’t know how much more i can take. I might go crazy.

      • https://twitter.com/Zorpix_Fang Zorpix

        *shrugs* if it breaks, I’ll just send it to Nintendo and have them fix it

  • Justis Bistawros

    Yea Nintendo fix that problem make us happy.

  • http://www.us.playstation.com/ HyperTallih

    Still?

  • RockieOllie

    This is good news. any news on that summer update?

  • http://www.youtube.com/azhood321 AZHood

    Makes you wonder if there is even going to be a substantial summer (now fall) update for the Wii U this year. Nice to know Nintendo is working on it, even if it is taking longer than desired.

  • andrewjcole

    Don’t downvote me… but for how little $ I have, and I don’t have a 3DS, I might end up getting a 2DS.

    • http://about.me/overlordror Ashley King

      Nothing wrong with getting a 2DS. :)

    • Wolfgem

      Why would we downvote you….if you want a 2DS? If are just choosing something that is cheaper. No shame in that bro.

    • Guest

      i was the troll

    • incoherent1

      Why would anyone down-vote this?!

      If you end up getting one, be sure to post your impressions as I’d love to hear what you think. I think you’ll love it! I just got a 3DS a few weeks ago and am still obsessed with Mario Kart 7. :D

      • Guest

        it was me, but just for… troll.. i want a 2ds, i have a 3years old girl and she can break me the ds

        • jay

          I downvote you just for…troll….

    • JBeauregard

      I think it’s a good choice. I got the 3ds, but wish I had known about this sooner because I would have waited for it. You’ll enjoy it!

    • Falcoxcalibur

      You are the target audience, so why downvote you?

    • bjwanlund

      I’m looking at getting a 2DS as well. It’s cheap (way cheaper than either current 3DS model) and it strips out a feature I never used and never can use because I am legally blind in one eye (that being the 3D effect without the need for 3D glasses).

    • ezquimacore

      don’t worry, the design is not bad.

      • Magnus Eriksson

        I think 2DS is a really bad idea. What will Nintendo win by doing that? Sell less 3DS? This is a step back. This is almost as bad as the Wii Mini. They should focus on making the Wii U more appealing, and continue to make 3DS a even stronger product. Sometimes Nintendo is difficult to understand. This is one of those things.

        • ezquimacore

          I don’t think so… because if you want a 3ds you will buy a 3ds. this is just for people with less budget, for small kids or for someone that just want a 3ds to play 1 or 3 games (pokemon or zelda)

          • Magnus Eriksson

            Maybe you are right… But I think its to much hardware going on. Too easy to lose focus…

          • http://ejercitogeek.net/ Mercurio2054

            is the same hardware inside.

          • Magnus Eriksson

            True, but without the 3d function.

          • Tecpedz94

            Ya i agree when i was younger and had a GBA and SP i only had Pokemon and never thought about buying any other game that existed lol

        • jay

          Ummm 2DS is gonna sell like crazy this holiday, its more affordable and targets a HUGE crowd that were not crazy about 3D or otherwise couldn’t afford it.

          Bad decision? I think not.

          • Magnus Eriksson

            We will see. I would prefer a steady focus on a few good things than an endless ocean of different stuff. I dont think this will sell that well. But hey, I might be wrong.

          • Daniel Gonzalez

            He has a point, though. Too many variations out there does kinda hurt 3DS sales too. As for bad decision? It’s to be determined soon.

          • jay

            U gotta trust me. I predicted Wii Fit would outsell Smash Bros. And everyone hated me for that.

            I predicted Wii U sales would pick up at the end of the year, and that seems to be coming.(Damn did I get down-voted for that one a few months ago!!)

            I’m not gonna go looking for them now, but I have a long history of predicting what will/won’t succeed. And believe me 2DS has a good future.

            Just gotta trust me and ignore negative media as they’re wrong %75 of the time.

          • Daniel Gonzalez

            Why would I trust you? Lol. Unless you’re a professional, then no thanks. I go by what I see from statistics. Wii U has only sold 22K last week, it hasn’t changed that much. As for the fall and holidays, we’ll have to wait for that. You’re not a prophet, so be realistic. Even “prophets” can’t see the future crystal clear. ;P

            Long history or not, that doesn’t make you an expert on the subject.

          • jay

            Ummm Dude NO ONE can predict the future. That includes statistics that don’t include yet *facepalm*

            But when the obvious is coming, it’s umm OBVIOUS.

            Again explain how the 2DS is a blow to itself.

          • Daniel Gonzalez

            Easy, it defeats the reason for even having a 3DS. That much is obvious. Also I’m talking about the Wii U’s statistics, not the 2DS. Which was “obvious.” Again, 2DS was probably the better choice for Nintendo, which is why 3DS shouldn’t have been made in the first place. Plus, remember the Gameboy Micro? Yeah, how well did that sell? This could very well happen to the 2DS. You never know. You have your opinion on it and I have mine. Simple as that.

          • Steve

            At extremes, I will agree that variation may hurt a product. But I think that a low end variant of the 3DS will give Nintendo a chance to further expand their customer.

            Currently, they have a low end variant (3DS) and higher end variant (3DS/XL; considering there really isn’t much difference, aside from screen size, I am placing both in the same variant).

            As long as they put a limit on the number of variations, each having a reason to be in the market, I do not think it will hurt.

            But only time will tell.

          • Daniel Gonzalez

            I think they should be putting more of this effort on the Wii U. The 3DS is doing just fine.

      • Ducked

        Actually looks like the white Wii U gamepad

      • https://twitter.com/Zorpix_Fang Zorpix

        everyone flipping tits cause it looks so big, but it’s smaller than a 3DS XD

        • JeanPaul

          lol flipping tits

        • Daniel Gonzalez

          I don’t see what’s wrong with flipping tits. I would say more but this isn’t the proper place to be talking about uhm…..tits.

          • https://twitter.com/Zorpix_Fang Zorpix

            why the downvote? tits are fun to flip :D

          • Daniel Gonzalez

            Two downvoters never flipped tits before. They downvote out of jealousy. :(

          • https://twitter.com/Zorpix_Fang Zorpix

            I’m fine with not having to share the tits

          • Daniel Gonzalez

            This town doesn’t have enough tits for the both of us.

          • https://twitter.com/Zorpix_Fang Zorpix

            all I need is one

        • Maraccuda

          When the 3DS XL was released I thought it was too big to be called ‘compact’ or ‘portable’ anymore, but I still chose it over the standard 3DS for the larger screen and such.

      • Guhtere

        I actually think it looks kinda comfortable.

        • Justin Carlson

          I agree. My hands always had issues playing for long periods on my DS Lite. The new 2DS looks like it would be more comfortable. Although I do think it looks ugly.

          • MujuraNoKamen

            I don’t get why they got rid of the lap-top hinge, it’s gonna be a pain fitting that into pockets. And having your hands so far up to reach the slider and D-Pad is a bit odd.

          • ScrewAttack

            Makes it sturdier. I think the target demographic for the 2DS is the younger generation, where durability’s more important. The 3D haters too I guess :P

            I think it looks pretty cool, reminds me of the Gameboy Original.

          • Entropyguy

            That’s pretty much the exact intent – young gamers who aren’t good at not breaking things. And also, apparently, 3D movies and games screw with the ability of young brains to develop depth perception.

          • ScrewAttack

            Makes sense considering the 3DS essentially tricks your eyes. It’ll sell well.

          • Daniel Gonzalez

            What makes you think a kid can’t break this new one? Lol. Kids always find ways to break things, so if that was their intent, they wasted their time there. However, I do agree that the 2D idea is good for those who don’t care for the 3D slider on the 3DS.

          • ScrewAttack

            Again, thick. I said MORE DURABLE. Not unbreakable. They’ll be LESS LIKELY to break this than the standard. They haven’t wasted their time- you’ve wasted yours and mine.

          • Daniel Gonzalez

            Thick? Or did you mean think? Correction, you wasted yours. Lol. I took the time to give a different opinion on the subject. If you feel it’s a waste of your time, then don’t respond back. :)

          • ScrewAttack

            Yeah I did waste my time, trying to communicate with an underdeveloped moron like you.You didn’t give an opinion, you straight up ONCE AGAIN told me mine was wrong. Are you autistic, or just socially inept? You comprehension is clearly lacking since you can’t understand the simple difference between being more durable and being indestructible,. Right up there, that last fucking post of mine states it quite clearly. Without a folding hinge the chances of them breaking due to anything other that poor handling are greatly lowered, making it more durable and taking the blame off Nintendo if something happens to them. Do you understand that?

          • Guest

            Certainly nothing’s unbreakable, but hinges are quite a bit more fragile than a single panel would be.

          • Daniel Gonzalez

            Which in my opinion, makes it pointless one way or the other.

          • Daniel Gonzalez

            That looks nothing like an original Gameboy. Lol. I don’t remember the Gameboy being shaped like a piece of toast.

          • ScrewAttack

            Are you thick? I quite clearly said “reminds me” not “it looks like”. Stop posting for the sake of posting.

          • Daniel Gonzalez

            You must be thick for not even telling us how it reminds you of a gameboy. Plus, what did you expect people to say? You’re the one who is thick here my friend. :) For the sake of posting? Why are you posting back? Right, for the sake of posting, see what I did there? Or are you too thick to see that? ;P

            I’m sure you can post without the insults, but then again, maybe you can’t. Again how does it remind you of it? It looks nothing like it, therefore, it has no resemblance of it. For it to remind you of it, it’d have to look similar to it. You’re done, have a nice day trying to make sense. :)

          • ScrewAttack

            Hey how about instead of being a dick stain telling me my opinion is wrong, you ask me why it reminds me of a Gameboy? Or is that too complicated a task for you? You’re a fucking retard and your response is fucking retarded. What did I expect? A reasonable, pleasant conversation with the other users of this site. But then I remember there’s shit heads like you here too that are so desperate to be right that a normal conversation isn’t possible. Do you walk up to people in the fucking street and tell them “NO YOU’RE WRONG LOL LOSER”, not even listening to what they’re fucking talking about??

            I can post without insults, but why would I waste good manners on someone who has shown none to me? Ask me why it reminds me of a fucking gameboy origial and I’ll tell you, but don’t fucking come on here and tell me “NOPE LOL WRONG” when it’s my fucking opinion.

          • blindtiger

            its actually one screen covered by the case to save $$ and lower retail price.

          • andrewjcole

            …and they can’t do a folding handheld with one screen.

          • Daniel Gonzalez

            I don’t like the way it’s designed. They really should fix it. If their reasoning was so kids won’t break it, here’s news for you, even a kid can break it another way, even possibly snapping it in two during a tantrum.

          • GonzalezSucksPenises

            No one cares you bald ass faggot. You got downvoted more. And it reminds me of a GameBoy as well, since it’s just a slab. So go away.

          • Daniel Gonzalez

            I think upvotes say otherwise depending on the comments. At least I know that I got under the skin of an obvious extreme fanboy such as yourself. How cute. :)

            As for downvotes in general, do you think I honestly care how many downvotes I got? That would state to me that a lot of your type like yourself cant handle criticism, which makes anything you say irrelevant to the topic at hand.

            Nice name btw,not very original, but I guess I’d be jealous too with such a big endownment that I own. :) Bald men got it going on. Now try coming up with something that sounds remotely intelligent and maybe I’d take you seriously. :D

            P.S. Making an alt just to try a lame attempt to troll me failed big time. Bye now. :)

        • ChlorineGalaxy

          yeah me too, i think its the perfect option for someone like me, who wants to experience all the great 3ds games, but doesn’t want to spend all the money on things like 3d, which is nice, but i will be fine without it

      • jjmesa14

        By the way Nintendo got there design for the Wii U gamepad from NES Legend of Zelda. Look. Jk idk.

        • jjmesa14

          I tried to Copy the image but it didn’t work.

          • jay

            its offical! Nintendo copied Zelda!!!

          • andrewjcole

            Then again… they made Zelda…

          • Guest

            If your interested in games like Monster Hunter it will be a pain with the button layout of the 2DS and no circle pad pro support. I would look to eBay if I was you! :)

          • andrewjcole

            If I can afford a 3DS, I will get one. I’m only considering the 2DS if I can’t afford the 3DS. About eBay, thing I don’t like about it is that things start cheap, and by the end, you end up paying more than you would in stores.

          • jay

            Just a parody of trolls ;)

      • The_Colourful_Jester

        Just now it occurs to me how much the layout of the 2DS is similar to the Wii U game pad.

      • jay

        wow…. that actually looks cool!

        Hey I predict the 2DS is gonna do DAMAGE this holiday season. I can just feel it.

        • Daniel Gonzalez

          Or do damage to the 3DS? It goes both ways here.

          • jay

            Did it ever occur to you that 2DS is actually a 3DS sans 3D? Did the ps3 slim do damage to the ps3?
            Where were you when the 3DSXL came out?

            Did it ever occur to you that they’re both made by the SAME company?

          • Daniel Gonzalez

            And that matters how? Being made by the same company doesn’t mean they won’t hurt the other in sales. Where was I when the 3DSXL came out? Living in the real world.

          • jay

            You didn’t get the 3DSXL comment. Just move on.

            Here’s an article to read since I think you’re confused:

            http://www.joystiq.com/2013/08/28/nintendo-2ds-plays-all-3ds-ds-games-in-2d-ditches-clamshell/

          • Daniel Gonzalez

            I did, you asked where was I? I properly answered back. Perhaps you don’t get your own comment? Or rather, why don’t you make it more clear on what you were trying to say? Am I suppose to agree with what you say? No thanks, I prefer having my own opinion. No, I won’t move on, but you’re welcomed to.

          • ScrewAttack

            Don’t waste your time jay, the guy’s a retard. The fact that the 2DS has a different target demographic to the 3DS seems to escape him completely, either that or he just enjoys posting like a moron to piss people off. Nothing but a low level troll.

      • jay

        HOLY COW! !!

        Apparently the 2DS is launching SAME DAY as Pokemon X/Y!!!!

        Nintendo gonna do some DAMAGE this holiday!!

        • andrewjcole

          It’s gonna be hot competition with the PS4 this holiday season.

    • Yaboydd

      lol the nintendo community is nicer then that man :D plus you were the people they were aiming at, at least i believe, they want everyone to enjoy the experience of the hand held

    • Ducked

      That’s what a 2DS is for. They made it so everyone can afford to play 3DS games. Lucky for me I have a Pikachu 3DS XL :D

      • andrewjcole

        Lucky!

        • Ducked

          Yeah I know, I snagged it at target for $160 as soon as they opened :)

    • Sdudyoy

      I like the 2DS over the 3DS because I lked the old Gameboys and it reminds me of them plus I never use 3D on my brothers 3DS, So I’m getting a 2DS.

    • jjmesa14

      I can already see Nintendo’s next handheld. The 2DS XL. I think that this is a great product from Nintendo. I don’t see why people are so down on it. It’s very kid friendly. No hinges to break, only one screen, no 3D, and its only $129. I personally wont buy it though because I already have a 3DS XL.

      • Maraccuda

        Apparently in America it’s only about $50 USD cheaper than the 3DS XL, BUT here in Australia it is $100 AUD cheaper.

        I can really see it selling quite a fair bit when Pokemon comes out.

    • jay

      Chill that’s what the 2DS is for. And not everyone is crazy about 3D either. So yeah the shoe fits for you :)

    • Johny

      why downwote? everyone with brains and a second thought about the 2ds will see that its a very awesome thing !

  • Antar Rodríguez

    ok maybe this sounds bad but i think nintendo is rather being very slow on this, the big mistake here was to attach the account to the respective console, i hope they find an answer to this sooner rather than later

    • bjwanlund

      You aren’t the only one who thinks that, and I think the same way. But it doesn’t sound bad until you realize that both Microsoft and Sony (the latter being a Japanese company BTW) both have this problem licked and they provide not only a better service than Nintendo, but also a better service than pirates can provide. Now while I don’t want a console-esque experience on my gaming PC, I want as painless a gaming experience as I can have. Which is why I tend to buy games from GOG.com wherever possible.

  • http://ejercitogeek.net/ Mercurio2054

    it’s not easy, pirates work hard and they (Nintendo) have to think in every possible way to protect the content

    • bjwanlund

      The best way (and, frankly, the only pro-consumer way) is to actually provide a BETTER service than the pirates. Look at GOG.com and how much of a service they provide, all without locking it down to a single device (which is DRM no matter which way you slice it).

      Nintendo needs to take their piracy problem head on and realize that their turtle-like slowness on this issue is only increasing their piracy problem. I can go into a store right now, buy a PS3, and have all my game purchases right in front of me on my PSN account. Xbox 360, same deal, except with Xbox Live. Why has this not happened on ANY Nintendo platforms to date??? Seriously, Scott Moffitt needs to stop talking about how they’re “still working on” this problem and address it head on.

      • http://ejercitogeek.net/ Mercurio2054

        legit

      • Quicksilver88

        Agree with your point but sadly none of those purchases will be honored if you go to ps4/xb1 as both companies say the systems are not BC and will not run old content….thats rough as for me one of the big features for Vita early on was being able to play the digital psp and ps1 stuff I had purchased.

        • bjwanlund

          That’s true but at least if you buy another of the same system (no forwards compatibility this generation it appears), it’ll still be honored, and that’s my point.

  • incoherent1

    I would love to make VC a buy-once and own everywhere system.

    If I could buy a VC game and put it on both my Wii U, 3DS, and Wii at my g/f’s house, I’d buy a lot more.

  • JBeauregard

    They could fix this. It’s not that big of a problem considering the other consoles do it. Truth is, there isn’t anything really motivating them to do it yet.

  • Geoff Hammer

    What is there to solve? Every other company does it like this?

    • Yen

      If other people can run marathons does that mean you can? It takes time to develop these things and ensuring that it is secure. You wouldn’t want the Nintendo Network to get hacked day 1 would you? Nintendo started this process slower than the other companies so it’ll take time. It’s not like Sony or Microsoft will just hand over their code for it.

      • Geoff Hammer

        Working on it and ‘figuring it out’ are two different things.

    • jay

      No there is not some switch you can flip to solve this.

      I do think Nintendo should have had this down BEFORE the launch of the Wii U. For Miiverse and cross chat etc.

  • Ducked

    Its good to know Nintendo is still working on this. But I’m really looking forward to Nintendo having cross play with games like Mario Kart 8, Smash Bros, etc.

  • Baum 「ツリー」

    “Nintendo working on it” means it’ll take a while but WILL be there (sooner or – way too often in their case – later ^^)

  • NintendoNoob

    it could be sweet how any game on 3ds you can play on Wii U if you have the same account and how almost any game on Wii U can be played on 3ds, with the graphics turned down. Like Ps4 and vita

  • Ross Brocklesby

    Nintendo stop wasting money on going backwards and make the wii u the legendary console it should be, dev costs for the 2ds could have gone to bring games out earlier for the wii u, get those 3rd party devs on board and give game freak a ring n tell em wii u users have 2screens so can they have a fully fledged HD pokemon game! That will sell wii u by the ton!

  • SomeFluffer64

    Does this mean we’ll get to download 3DS eshop games onto the Wii U?

  • tomtank91

    I love the design of the 2DS. It’s still abit strange to say.

  • https://soundcloud.com/rauschenmaschine Kristian Kouvo

    The solution for this is easy. Just register all Nintendo consoles you have in your household under one account/IP address to make them work together. Then disable them before you sell them – or server notices a change in IP and disables it automatic.

    • incoherent1

      Yep. I know it’s not the easiest system to build, but many others (Apple, Google, etc.) have done this without any problem.

  • Fuzunga

    Man, that was such a non-answer. Yes, the Wii U has an account system. But are my purchases tied to it? Nope. Having an account on 3DS doesn’t mean anything if it works like the current system. The point is to have the games tied to the account, and have that account work on both systems. Sony doesn’t seem to have any problem with this. Although, I have to cut Nintendo some slack. They’ve basically just emerged from the dark ages and learned how to use an internet connection properly. Hopefully someday they’ll grasp the concept so I can buy my games digitally. Nintendo, I love you but sometimes you can be really frustrating.

  • Kev

    Well I am close to purchasing my 2nd Wii U which means I will need to create a second Nintendo Network ID. I sincerely hope if/when they decide to unify everything under one ID that they also allow those of us with two Wii Us to merge all of our digital content from both IDs onto a single ID.